SwapWrite Help
How to use every part of SwapWrite. Can’t find an answer? Use Send feedback at the bottom of any page.
Getting started
- Getting started with SwapWriteWhat SwapWrite does and the five things to set up first.
Calendar & swaps
- Add a swapBook a swap by hand, from the calendar, or by pasting a confirmation email.
- Swap details and statusesWhat each field and booking status means.
- Reading the calendarWhat the colors mean and how to use the Selected send panel.
- Newsletter schedulesSet the days your newsletter goes out and the placements in each issue.
- Change this day: close a date or open oneClose a single date (vacation, holiday) or open a normally closed day with chosen placements.
- Partner sends: your books in partners' newslettersSee every partner send of your books by date, and spot missing proofs.
Staying on top
- Needs attention and the ArchiveFix swaps with missing details; overdue items are flagged and resolved past items go to the Archive.
- What's NextYour daily to-do list: requests to answer, newsletters to prepare, sends to verify.
- Morning report and alertsThe daily email summary and hourly deadline alerts, and how to change them.
- Email intake and forwarding addressForward BookClicker emails to your private SwapWrite address (or connect Gmail), then review them before they change your calendar.
- Ads vs earningsCompare what you spend on Amazon and Facebook ads with what those books earn.
Newsletters
- ResultsSee how sent newsletters performed.
Settings & account
- Pen namesRun several pen names, each with its own newsletter list, details and schedule.
- Account, sharing and passwordShare your workspace, change your password, and send feedback.
- Plans, renewals and cancellingWhat you pay, when it renews, and how to cancel or get a refund.
FAQ
- Frequently asked questionsQuick answers to common questions.